
Frequently asked questions
Will it leave marks? Are those “bruises” normal?
Will it leave marks? Are those “bruises” normal?
Yes temporary circular marks can happen, and it’s one of the most common questions with cupping.
They’re typically caused by suction + increased circulation in the area, not “injury.”
Most marks fade in a few days depending on your skin, suction level, and session time.
New to cupping? Start on low suction and shorter sessions to see how your body responds.
Does it hurt? How strong is the suction?
Does it hurt? How strong is the suction?
It should feel like a gentle pulling / deep release, not sharp pain.
If it hurts, the fix is usually simple:
- Lower the suction level
- Reduce time on one spot
- Move to a less sensitive area first
Kinetra is designed so you can dial it in from mild daily relief to deeper sessions.
How is Kinetra different from a massage gun or foam roller?
How is Kinetra different from a massage gun or foam roller?
Massage guns and rollers mainly push down (compression). That can feel good but often fades fast.
Kinetra works differently: suction lifts tissue (decompression) to help release “stuck” tightness.
That’s why so many people use it for neck/shoulders/back/hips after long days or training.
Think: less “beat up,” more “unlocked.”
How long should one session be? How often can I use it?
How long should one session be? How often can I use it?
For most people: 5–10 minutes per area is plenty.
Start with 3–5 minutes the first few times to avoid overdoing it.
Use it daily for quick relief or 3–4x/week for deeper reset sessions—whatever fits your life.
Consistency beats intensity.
Where can I use it and where should I NOT use it?
Where can I use it and where should I NOT use it?
Most customers use it on: upper back, shoulders/traps, lower back, hips/glutes, thighs, calves.
Avoid: front of the neck/throat, broken/irritated skin, and areas with severe varicose veins.
If you’re pregnant, on blood thinners, or have a medical condition, check with a clinician first.
When in doubt: start low + short, and stay on “meaty” muscle areas.
How fast will I feel a difference?
How fast will I feel a difference?
Some people feel relief right after the first session especially in tight, overworked areas.
For longer-term tightness, most users notice the best changes with regular use over 1–2 weeks.
Your body responds faster when you keep sessions short, consistent, and targeted.
I can’t reach my back can I still use it?
I can’t reach my back can I still use it?
Yes. This is a big reason people choose smart cupping: it’s hands-free once placed.
For hard-to-reach spots, use a mirror or a partner the first time, then you’ll get the hang of it.
Tip: start on easy zones (shoulders/hips), then move to mid-back once you’re confident.
What if I don’t like it? (Shipping / Returns / Guarantee)
What if I don’t like it? (Shipping / Returns / Guarantee)
We want you to feel confident trying Kinetra. If it’s not a fit, reach out and we’ll make it right.
Shipping is tracked, and we email updates from dispatch to delivery.
(If you have a specific guarantee: replace this block with “X-day Risk-Free Trial” + simple steps.)
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